Webinar – “Review & Reflection: 2017 Trials to Verdicts”

April 19, 2018
Risk Managers, Performance Improvement Managers, Patient Safety Officers and Quality Improvement Managers


Though litigated claims represent a small subset of adverse events in healthcare, reviewing litigation and claims analysis can shed light on factors that, if improved, may prevent future patient harm and claims.  Learning from these cases can also give insight to more effective claims management.  Optima has selected cases for review with particular value in one or more of these areas.  Please join us for this discussion of recently litigated cases and their lessons learned.

Register Here

Learning Objectives

At the end of this webinar, participants should be able to:

  1. Review the facts of recently litigated cases.
  2. Identify lessons learned from selected litigation.
  3. Apply lessons learned in future claims prevention and/or management

Provider approved by the California Board of Registered Nursing, Provider Number 12205 for 1 contact hour.


Jim Williams, CPCU
Senior Vice President, Claims
Optima Healthcare Insurance Services

Jim Williams joined Optima Healthcare Insurance Services in October 2004, bringing over 28 years of experience in Professional Liability and General Liability claims.  He has held various field and management positions with Farmers Insurance Group of Companies, DPIC, Inc. and Golden Eagle Insurance Company.

Jim has earned a Bachelor of Science in Business Administration from Biola University in La Mirada, California, as well as a Master in Business Administration from the University of Southern California in Los Angeles.  He also has earned the CPCU or Chartered Property Casualty Underwriter designation.

Jim is a native Southern Californian and is based in the Mission Viejo office, and currently resides in San Clemente, California.



Sign-In Sheet + Evaluation Form – 2017 Trials to Verdicts Webinar 04.19.18

Because the PowerPoint contains claims related information,  handouts for this webinar are available only on our password protected site, click the Resource tab then the AV Resources and Webinars button. 

Web Access

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This program is a webinar, please go to the “Web Access” tab for log-in information.